React Health Plus

Update: I emailed the app support as suggested. Got a response from a Jeff to send a report. I got a failed email notification all 5 times I try to respond to Jeff. It really shouldn't be this hard! Does not sync! When it does get data, it'll only get part of the time used, ie. if it's used 7hrs it'll only show it was used 2hrs. As others have said, not good especially when the insurance companies use this data to make coverage decisions. Worst app I've ever been forced to use.

very unreliable. the app works fine one day and then doesn't update or record the right usage time the next. I shouldn't be having to sync data all the time. And then even then, it doesn't sync correctly. I uninstalled it once because of being fed up with it. I've cleared the cache, I've tried clearing the data, uninstalled the app and reinstalled. I don't know if it's my phone connectivity or the app or both.

I've been using since July 7. And had so many problems with this app working. Now since the August 11 update. When I try to scan it clicks like it's trying to take a picture and then says it was only able to get scan 1 and not the scan 2. And basically cannot scan. I didn't hs e this problem before. I rely on this app to get my data to my insurance. And if I don't meet compliance then they won't pay for it. I hope this gets sorted soon. The extra stress this has cause me is beyond frustrating